Terms of Service

rideMULTIPLIED is operated by Off Screen Global, Inc., a Delaware C Corporation (EIN 61-2290414, Delaware file number 10322622, incorporated 5 September 2025).

We are a matching platform. We are not a transport provider, carrier, taxi or limousine service, travel agency, broker or insurer. We do not own, operate, dispatch, drive or insure any vehicle, and we do not employ or contract drivers.

Every ride on the platform is a transfer that a traveller — or their employer, client or conference — has already booked and paid for independently. We only help fill the empty seat.

• You must be at least 18 years old to use rideMULTIPLIED.
• One account per person. Your profile information must be accurate, including your name, company and traveller category.
• You are responsible for everything that happens under your account. Keep your credentials private.
• Verification badges (work email, ID) are trust signals. They are not a guarantee about any person, and they do not make us responsible for anyone's conduct.

• Hosts share a seat in a transfer that is already booked and paid for, keeping the original pickup, time and single destination. No detours and no extra stops.
• Riders join a ride that is already going their way. Joining is a request; hosts decide whether to accept.
• Both sides are free to cancel. Cancel as early as you can — repeated late cancellations and no-shows can lead to suspension.
• Meeting points, luggage and travel speed are agreed between travellers on the platform, not by us.

Riders pay no cash. Hosts earn Ride Credits when a shared ride is completed. Ride Credits are a loyalty balance inside rideMULTIPLIED:

• They have no cash value, cannot be sold, transferred or exchanged for money.
• They may expire, and we may adjust, withhold or reverse credits obtained through error, abuse or fake rides.
• A credit balance is not a promise that a matching ride exists at the moment you want to use it.
• Any payment processing on the platform is currently in test mode and does not move real money.

Ride matching is optional, voluntary and best-effort. You remain responsible for your own travel plan at all times. Keep the transport you would otherwise have used as a backup, allow your own time buffer, and never rely on a match — or on anything shown in the app — for a time-critical journey such as reaching a flight, train, meeting or event.

You accept that a match may not be found, may be cancelled at any moment, may arrive late, may not arrive at all, or may not go where you expected. If that would put your journey at risk, do not use a shared ride for it.

The platform is provided "as is" and "as available". To the fullest extent permitted by law we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose and non-infringement.

We specifically do not promise, warrant or guarantee that:

• a matching ride exists, will be found, will be accepted, or will actually take place;
• any traveller, host, driver or vehicle is safe, lawful, licensed, roadworthy or insured;
• identity, work-email or company checks are complete, current or correct — they are trust signals only, not vetting, background screening or endorsement;
• you will reach an airport, flight, train, meeting or event on time;
• times, distances, arrival estimates, waiting-time estimates, savings figures, emissions figures or Ride Credit values shown in the app are accurate — they are non-binding estimates, may be labelled beta, and can change or be wrong;
• flight, train, traffic or event data supplied by third parties is accurate or up to date;
• notifications, alerts, emails or messages will be delivered, delivered on time, or seen;
• the platform will be uninterrupted, secure, error-free or available at any given time.

To the fullest extent permitted by applicable law, Off Screen Global, Inc., its officers, employees and contractors are not liable for any indirect, incidental, special, consequential, punitive or exemplary damages, nor for any loss of profit, revenue, business, opportunity, data or goodwill, arising out of or connected with the platform or any ride arranged through it.

Without limiting the above, we are not liable for:

• missed, delayed, rebooked or cancelled flights, trains, transfers, meetings, events or connections, and any resulting tickets, fares, accommodation, rebooking fees or other costs;
• a match that fails, is cancelled, is refused, arrives late, arrives at the wrong place, or is a no-show;
• route changes, detours, traffic, weather, strikes, border or security delays;
• vehicle condition, driver conduct, accidents, injury, illness, theft, or lost or damaged luggage;
• the acts, omissions, statements, content or conduct of any other user, driver, transport company or third-party service;
• reliance on any estimate, suggestion, availability count, verification badge or match score shown in the app;
• loss of Ride Credits, or the inability to use them.

Where liability cannot lawfully be excluded, our total aggregate liability to you for all claims is limited to the greater of the amount you paid us in the twelve months before the event giving rise to the claim, or USD 50. Nothing in these terms excludes liability for fraud, or for death or personal injury caused by our own negligence, or any other liability that cannot be excluded under applicable law.

A shared ride is an arrangement between the travellers themselves. You release Off Screen Global, Inc. from claims, demands and damages of every kind arising out of any dispute, interaction, journey or ride between you and another user, and you agree to indemnify us against claims brought by third parties because of your use of the platform, your conduct, or your breach of these terms.

Check your own insurance cover before travelling. We provide no insurance of any kind and are not an agent of any insurer, carrier or transport company.

• No commercial driving, no operating a for-hire transport service, and no reselling seats.
• No requesting or accepting cash or other payment outside the Ride Credits system.
• No harassment, discrimination, threats, hate speech or unwanted contact.
• No false profile information, fake rides, or misuse of another traveller's data.
• No scraping, automated access, or copying contact or connection data off the platform.

Travellers resolve issues between themselves. We may suspend or ban accounts, remove content and act on safety reports, but we do not mediate disputes, do not arbitrate fault, and do not pay compensation for a ride we did not provide. Serious safety concerns should also be reported to local authorities.

We are not responsible for any failure or delay caused by events outside our reasonable control, including strikes, air-traffic disruption, weather, natural events, war, civil unrest, epidemics, government or airport action, or the failure of third-party networks, data providers or infrastructure.

You can stop using the platform and request account deletion at any time. We may suspend or terminate access if you break these terms, put other travellers at risk, or use the platform for commercial transport.

We may update these terms. When the change is material, we will ask you to acknowledge the new version in the app before you post or join another ride. Continuing to use the platform after an update means you accept it.

These terms are governed by the laws of the State of Delaware, USA, without regard to conflict-of-law rules.

If you live in the EU or EEA, nothing here removes the mandatory consumer rights you have under your local law, and you may bring proceedings in the courts of your country of residence.

Off Screen Global, Inc. — questions about these terms: legal@ridemultiplied.com. For data and privacy questions, see the Privacy Notice.